- Orders over $50: FREE standard shipping to the Continental U.S.
- Orders under $50: $7 flat rate shipping to the Continental U.S
- Alaska & Hawaii: shipping rate will be calculated during checkout
- We currently ship via USPS Priority Mail
- Orders are processed daily Monday – Saturday within 24 hours of order confirmation. 48 hours on rare occasions. Orders placed after 3p EST Saturday will be processed the next business day (excluding holidays)
- Orders typically arrive within 1-4 business days. Alaska & Hawaii, please allow up to 7 business days
- Overnight and special delivery needs, please contact us for a shipping quote
- We currently do not ship outside the U.S
- We are not able to ship to multiple addresses, P.O. Boxes, or APO/FPO/DPO addresses
You will receive an email confirmation with shipping and tracking details once your order has shipped
RETURNS & EXCHANGES
NO QUESTIONS ASKED RETURN POLICY
We want you to be 100% satisfied with your purchase from SomaNaturals.com, so we will accept any unused product back that you’re not completely happy with within 30 days of purchase for a full refund, less the cost of shipping. For opened and used products, contact us for further assistance.
Simply contact us via the form on our website or directly via email at info@SomaNaturals.com for a return merchandise authorization (RMA) number. Once we receive the product back, we will process your refund.
Not entirely happy with a product that you ordered but would like to try something else from our site, we can make that happen! Simply contact us via the form on our website, or directly via email at info@SomaNaturals.com for a return merchandise authorization (RMA) number. Be sure to let us know what other product you would like instead, and we will process the exchange once we receive the original product back. You just pay for any shipping charges that may apply.
Still need to think about what else you want, that is not a problem either. Follow the above instructions to return the product, and simply let us know that you prefer a SomaNaturals.com credit to use at a future time. We will issue you a store credit in the amount of the product, less shipping.
Mistakes happen! If you have received a product that you didn’t order, was defective, or damaged during shipping, we will authorize for the return including the cost to ship it back to us. Contact us via the form on our website, or directly via email at info@SomaNaturals.com for an RMA and return shipping label.